Terms of service

Terms and Conditions

Last updated: October 11, 2026

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing thetrevory.com or making a purchase, you agree to be bound by these terms. If you do not agree, please do not use this website.

1. About Us
ByTrevory ("we", "us", "our") is operated by RIZZI CORP LTD, a company registered in England and Wales (company number 17528907), with its registered office at 182-184 High Street North, London, E6 2JA, United Kingdom.

2. Use of This Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You must not use this site to:

  • Transmit any unlawful, harmful or fraudulent content
  • Attempt to gain unauthorised access to any part of the site or its systems
  • Interfere with or disrupt the proper functioning of the website

3. Products and Pricing
We may modify or discontinue any product at any time. Prices are shown in your local currency where available; our base currency is GBP (£). If a product is listed at an incorrect price because of a typing error, we may cancel any order placed at that price and will notify you promptly with a full refund.

4. Orders and Payment
By placing an order, you confirm that the information you provide is accurate and complete. We accept Visa, Mastercard, American Express, Maestro, Discover, Diners Club, UnionPay, Apple Pay, Google Pay, Shop Pay and Klarna, processed securely at checkout (see our Payment Methods page). We may refuse or cancel an order in cases of suspected fraud or stock unavailability, in which case you will be refunded in full.

5. Shipping and Delivery
Shipping is free on every order. See our Shipping Policy for processing times, delivery estimates and the countries we deliver to.

6. Returns and Refunds
See our Return & Refund Policy for full details on returns, exchanges and refunds.

7. Intellectual Property
All content on this website, including text, images, logos and design, is the property of RIZZI CORP LTD / ByTrevory unless otherwise stated, and is protected by applicable copyright and trademark law. You may not reproduce, distribute or use any content from this site without our express written permission.

8. Account Termination
We may suspend or terminate your access to this website or your customer account in cases of suspected fraud, abuse or violation of these Terms. Any pending orders at that time will be handled in line with our Return & Refund Policy.

9. Limitation of Liability
To the fullest extent permitted by law, RIZZI CORP LTD is not liable for any indirect, incidental or consequential damages arising from the use of, or inability to use, our website or products, beyond the value of the order in question. Nothing in these Terms affects your statutory rights.

10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with an updated "Last updated" date.

Company Information

  • Store name: ByTrevory
  • Operated by: RIZZI CORP LTD
  • Company number: 17528907 (registered in England and Wales)
  • Registered office: 182-184 High Street North, London, E6 2JA, United Kingdom
  • Email: support@thetrevory.com
  • WhatsApp: +44 7400 285331 (messages only)
  • Customer service hours: Monday to Friday, 9 AM – 6 PM (London time)
  • Response time: within 24 hours on business days